Since March 2018, Scoot has progressively removed payment processing fees in selected markets.
Customers already enjoy the convenience of an extensive range of payment options offered by Scoot and can now look forward to even greater value when booking Scoot flights.
Singapore
Aligning with its vision since inception of making travel attainable for all, Scoot today announced the removal of payment processing fees[1] globally for all bookings made on its direct channels, offering customers even greater value with immediate effect.
To provide customers greater convenience and a seamless booking experience, Scoot currently offers a comprehensive range of payment options across its network of 67 cities in 17 countries and territories. This includes global payment methods such as Apple Pay, Credit Card (American Express, JCB, MasterCard, UnionPay, Visa), Google Pay and PayPal, and local payment methods such as AXS and PayNow for Singapore customers, POLi for Australia customers, WeChat Pay and Alipay for Chinese customers, DragonPay for Philippines customers, Konbini for Japan customers, and Momo for Vietnam customers.
The evolution of payment systems over the years, driven by technological improvements, has helped to significantly defray the associated costs required to support and maintain the payment infrastructure. From March 2018, Scoot has progressively removed payment processing fees, in selected markets, beginning with Europe. More recently, in August 2019, the fees for selected local payment methods, including AXS (for customers in Singapore) and Konbini (for customers in Japan), were removed. Momo, an e-wallet and mobile payment app launched in end August 2019 for customers in Vietnam, also has zero payment processing fees.
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